Airport AI and Brussels Airport just released a new chat service.
Check it out.
Airport AI platform
AI & machine learning
Allow travellers to start chatting and receiving answers immediately, with no social login or identification required.
Custom-made for airports
Flight details, retail information, FAQs: our chat plugin has it all! Benefit from our experience working with some of the largest airports in the world.
Provide flight notifications, process payments and send marketing campaigns through exclusive integrations with social networks such as Facebook, Twitter and WeChat.
Allow travellers to reach you on Facebook Messenger, Twitter, WeChat, Viber and other messaging applications.
Provide an end-to-end digital experience through website plugins to receive flight updates or receipts for the bookings and purchases made on your online store.
Handover to agents
Stop the automated chat service when necessary to reply manually, through exclusive integrations with Zendesk, Hootsuite and other platforms.
Reach travellers on the most popular digital assistants, including Google Assistant and Amazon Alexa.
Provide an end-to-end experience with support for all devices: smart speakers, smartphones, connected cars, TVs, headphones, smartwatches, and more.
Enable powerful voice experiences: flight search with real-time updates, airport parking and lounge booking, or even registration to your airport loyalty program.
Schedule a demonstration
Let our team show you how your airport can make the most of conversational AI
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