Airport.ai

Connecting airports
and passengers

Get your airport’s AI assistant on
Facebook Messenger

SEE HOW
Airport.ai
Frankfurt airport Melbourne airport Geneva airport Linate airport Malpensa airport Edinburgh airport

Product

Airport.ai enables airport operators to automate customer service, improving passengers' experience while creating a unique channel to push targeted retail offers.

  • Automate customer service

    Automate customer service

    Provide instant replies to common questions, keeping the option to redirect requests to support agents when needed.

  • Gather passenger data

    Gather passenger data

    Gather and analyse data about passenger profiles, languages and interests to better understand your audience.

  • Increase retail revenues

    Increase retail revenues

    Use targeting features to send relevant airport retail offers to passengers, at the right time of their journey.

Airport.ai dashboard
NLP

Natural language processing trained with tens of thousands of real passenger requests.

Dashboard

Online dashboard for analytics, content management, bot customisation and support.

Integrations

Integration process managed by Airport.ai, using proprietary and 3rd-party data sources.

Some of the technical partners of Airport.ai

We work closely with some of the leading internet and airport IT companies to deliver the best results to airports
around the world.

  • Facebook
  • Line
  • Tencent
  • Amadeus
  • Hootsuite